Frequently Asked Questions

Care Success is an NDIS Support Coordination provider dedicated to helping participants navigate the NDIS system. We work with you to ensure your plan is used to its full potential, guiding you through every step of the process. 

We offer NDIS Support Coordination services in South Australia and the Northern Territory, including remote communities. Our team is based in Adelaide and Darwin, but we serve participants across both regions. 

Care Success can provide Support Coordination services to individuals who are funded under the National Disability Insurance Scheme in Australia. 

There are a few different 'types' of funding - which is where things can get a little confusing! However, rest assured, Care Success can provide services under all funding types which include Agency-Managed, Plan-Managed and Self-Managed budgets.

We're excited to share that Care Success has recently passed our NDIS audit with flying colours! We're now just waiting for our "golden ticket" to officially become a registered NDIS provider. In the meantime, we are still able to provide services to agency managed participants through our current partnership with ARK Support Coordinators. This means you can still access our expert Support Coordination services without delay! 

Yes, Care Success is fully insured. We hold comprehensive professional indemnity and public liability insurance to ensure that both our team and participants are protected throughout the course of your engagement. You can feel confident that we adhere to the highest standards of safety and professionalism while supporting you on your NDIS journey. 

Absolutely! At Care Success, we believe in giving you full choice and control over your NDIS plan. You are encouraged to choose your own service providers, and we will support you in finding the right ones that match your needs and goals. We're here to guide you through the process, offer recommendations, and ensure your choices align with your plan, but ultimately, the choice is yours!

We understand that everyone's situation is unique. If you have any further questions, need clarification, or want more information about working with Care Success, please feel free to contact us through either call or text on 0488 070 004 or email steph@caresuccess.com.au !